WHY ISN'T MY AUTHORIZATION KEY BEING ACCEPTED?

If your authorization key is not being accepted, it can be due to a couple of reasons.

1. If the student gets the message: "This key has been used or is not valid", this means the authorization key has already been used, and the student will need another key in order to complete their registration.
   
   Note: Authorization keys can only be used once. Once they are used, they can never be used again.
   
2. If the student gets the message: Authorization is not valid. This means the authorization key has not been entered correctly. The authorization key must be entered exactly as it appears when it is presented to the student.
   
   For example:
   
   If the authorization key is
   YourCompany-123456789
   
   It must be typed in as
   YourCompany-123456789
   
   Other variations, such as YourCompany - 123456789, YourCompany/123456789, Your Company-123456789, 123456789, etc. will not be accepted.
   

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