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If the program is running very slow, this can be due to a variety of issues. One issue is your Temporary Internet Files folder might need to be cleaned out. Click on the link to learn How to Clean Out My Temporary Internet Files folder. The next time you take the course, the course should be running faster. If the course is still running slow, your Internet connection might be being serviced. You should then contact your ISP (Internet Service Provider) or company for technical assistance. If you are using a dial-up modem, restart your Internet Connection software and re-dial back onto the Internet. Some companies might also have their employees use a VPN (Virtual Private Network) connection to run their programs. VPN is often slow, as you are connected through your company network. You should then contact your company for technical assistance.


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