LOSS PREVENTION COURSES
 

LOSS PREVENTION - COMPREHENSIVE: This course introduces the student to the world of loss prevention. The course is designed for the retail store associate or new loss prevention agent who may be less familiar with general loss prevention terms and concepts. Subject matter includes a broad overview of both external and internal theft situations illustrated by video example. The student is introduced to common terminology and practices and educated on proper response and approach.

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LOSS PREVENTION - ADVANCED: This course focuses on customer approach techniques in external theft situations. The course is designed for the associate who has a working knowledge and understanding of the loss prevention process of apprehension and/or recovery.

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LOSS PREVENTION ORIENTATION: This course is designed as an introduction to Loss Prevention. This course will include the guiding principles as well as standards and expectations for Loss Prevention personnel. The course is designed for new hires to the Loss Prevention Department.

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LOSS PREVENTION FOR MANAGEMENT: This course is designed for the retail manager who may be less familiar with general loss prevention terms and concepts. Subject matter includes a broad overview of internal theft situations illustrated by video example. The student is introduced to common terminology and principles.

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USE OF FORCE:  This program is directed at the Retail Loss Prevention Associate and applies use of force principles to detainment situations. Students will be presented with varying levels of resistance to apprehension and the appropriate level of physical force expected.

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USE OF HANDCUFFS:  This program is directed at the Retail Loss Prevention Associate and applies basic handcuffing skills to detainment situations.

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LOSS PREVENTION INVESTIGATIONS: This course is designed to educate loss prevention personnel on critical loss prevention functions and initiatives. The course will also train and demonstrate various techniques for optimum job performance.

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SHORTAGE AWARENESS TRAINING:  This program is designed to heighten your awareness to the various factors that cause shortage. By making you aware of the problems you can do your part to become part of the solution and help keep shortage to a minimum.

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SENSITIVITY TRAINING FOR LOSS PREVENTION:  In today's multi-cultural society, a need exists for a heightened awareness and sensitivity to cultural perception and bias. Recognizing the issues increases the ability to adapt one's approach to promote and ensure consistency in professionalism and respect regardless of circumstances. This course is designed to increase Loss Prevention's self-awareness and skill development in maintaining respect in human relations.

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PHYSICAL SECURITY:  This course is designed to demonstrate the role of loss prevention in general store operation and in regards to emergency procedures. The course focuses on the physical security of the building and the company assets on a daily basis.

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EAS PROCEDURES:  This course is designed to explain and demonstrate the proper procedures in responding to and tracking EAS system activation alarms. The course includes an overview of the components of an EAS system, expectations for the proper use and maintenance of both the system and the data generated by the system.

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